WE
TAKE CARE
OF YOUR SYSTEM
ADMINISTRATION
Focus on your core business by letting PlayPark solve your system management, maintenance, monitoring and backup.
System administration
For proper management of your servers, years of experience and dedication is required for secure management. PlayPark has gathered top Swedish talent to provide precisely that, giving you the ability to focus on what you do best.
24/7 Monitoring
Your servers are being monitored 24/7 by our team of engineers. By virtue of this, we can detect threats or issues immediately and provide you with the fastest response time, should an emergency arise.
In-house talent
With PlayPark’s broad and versatile in-house talent, we can offer any expertise required by your organisation.
Flexible support
We tailor our support to your organization’s needs, so that you can feel comfortable in your endeavors, knowing that a helping hand is always close at hand.
Flat pricing
Predictable pricing gives your financial team an easier time to incorporate the price plan into your budget.
Effective monitoring
On top of our engineering teams watching eyes, our systems provide a solid bedrock of server analysis, and can catch any deviation in performance.
Issue & Crisis management
It is inevitable that things go wrong, and what’s important in those cases is that the management is experienced and calmly handles the issues at hand. PlayPark’s team consists of many senior
professionals with great knowledge of issue and crisis management. Should the need arise, PlayPark can handle it.
Complete back-up
Your privacy and the security of your information and stability of your system and it’s performance is something we take great pride in handling. We ensure that everything is 100% encrypted, and in case of blackouts we have several back-up generators and hardware spread over several locations. If one machine would, against all odds, shut down, there are several back-ups ready to take its place without delay.
Full-stack developers
Did we mention our team is experienced? It applies here too. As long as it’s code, we can handle it.
The Business
Using top of the line hardware spread over several locations in Sweden, all with backup power supply and quality accessories, we ensure a stable and secure operation and system maintenance.
Our in-house talent is among the top of our business and provide experienced insights into how to manage your IT systems.
In our hands, your IT foundation is safe and in great hands. With quick response time and in-depth knowledge of our field, we can provide quality service no matter what your business needs.
Welcome to PlayPark!
The FAQ:s
Why do I need our services?
Every tech company needs servers, and servers need professionals to set them up, maintain them and if necessary resolve issues. This is our job - we setup servers, maintain them and if there are some issues with them we fix them. This lets you focus on what your business does best, while we take care of your servers.
What’s crisis management?
During a crisis we employ what’s called emergency hours, which can be described as an insurance. Emergency hours cover force majeure situations in which our 24/7 monitoring detects a problem with your server. In such a scenario our engineers will act immediately and accordingly to resolve the occurred issues, without waiting for a support request from your side.
Are backups encrypted?
Yes! All your data is 100% secure and encrypted in our datacenters.
When will you bill me?
Our policy is to bill you at the end of the month, when it is clear how many system administration hours have you used (if any) in addition the the monitoring and backup.
Why do you need my credentials to my server?
We need credentials to your infrastructure in case you sign up for emergency hours. In this case we need them in order to resolve an issue in an emergency situation, as soon as the monitoring system warn us. All credentials are being stored encrypted and only a qualified engineer has access to them to resolve the issue. Additionally, to this, all administration activities are being logged for more security and convenience. In case you subscribed for backup and monitoring only we do not keep any credentials, and if an issue occurs you will have to provide them with the support request.
Contact
Stockholm
Östermalmsgatan 84
114 50 Stockholm
Hong Kong
16/F, Kingsfield Centre,
18 Shell Street, North Point,
Hong Kong SAR